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Shipping & Returns

Shipping

Stock orders typically ship within 1 business day. We have different shipping rates for retail customers, wholesale customers, and customers outside of the 48 Contiguous States, as detailed below.

Retail Orders to 48 Contiguous States

For our retail customers in the 48 contiguous states, we offer a fixed rate of $3.95 for USPS First Class shipping or $5.95 for USPS Priority Mail shipping.  We offer free First Class shipping with a $50 order or free Priority Mail shipping with a $100 order.

Wholesale Orders to 48 Contiguous States

For our wholesale customers in the 48 contiguous states, we offer a fixed rate of $5 for shipping (our choice of either FedEx Ground or USPS Priority Mail. For smaller orders that can be shipped USPS First Class, we offer a reduced shipping charge of $3 for a single item or $4 for two items. We offer free shipping with a $500 order.

All Orders to Alaska, Hawaii and Outside the US

For our customers in Alaska, Hawaii and elsewhere in the world, shipping costs will be calculated based on the weight and volume of your order. Unfortunately, we are not able to offer you fixed rate shipping or free shipping due to the variations in shipping costs.


Returns Policy

We accept returns of stock items for a full refund (less shipping) for 14 days and returns for an exchange for 30 days.  Returns outside of those times, or of custom items, would require special approval and may involve a restocking fee.  You must contact us in advance to arrange the details for any return. If the return is our fault (wrong item, defect, etc.) we will pay shipping both ways (for the replacement item and the returned item).  If the return is a size exchange, we split shipping (you pay for the return, we pay to ship the replacement item).  If the return is by choice, we ask that you cover the shipping.  In the case of returns from orders that qualified for free shipping, you will be responsible for our actual shipping costs.



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